Privacy Policy
Strike Guild (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website at strikeguild.com (the “Site”). We are committed to maintaining the confidentiality, integrity, and security of your personal data and ensuring full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your privacy is of paramount importance to us. At Strike Guild, we adhere to a privacy-first philosophy in the collection, use, and management of personal data. We collect only the data necessary for the efficient operation of the Site and provision of our services, and we process this data solely for legitimate, lawful purposes.
2. Scope of Policy and Data Controller Role
This Privacy Policy governs the processing of personal data collected through strikeguild.com and any related services. Strike Guild acts as the data controller for all personal information collected, which means we determine the purposes and means of processing your personal data. If third-party service providers act on our behalf, they do so as data processors under strict contractual obligations.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data: Information regarding how you access and use the Site, such as IP address, browser type, session duration, pages viewed, and referring URLs.
b. Account Data: When you create an account or register for services, we may collect your full name, postal address, email address, phone number, and login credentials.
c. Profile Data: Includes information related to your preferences, purchase history, and online behavior, including items viewed, wishlisted, or added to your cart.
d. Communication Data: Records of your interactions with us, including customer service inquiries, contact form submissions, email exchanges, chat transcripts, and other correspondence.
e. Technical Data: Device identifiers, hardware model, operating system, and browser settings used to access strikeguild.com, including system configuration and diagnostic data.
f. Transaction Data: Details related to purchases or transactions resulting from your activity on the Site, such as billing information, delivery address, payment method, and order history.
g. Preference Data: Marketing opt-ins, communication preferences, and information relating to your interest in particular products, services, or categories.
4. Legal Bases for Processing
We process your personal data under the following legal bases, as appropriate:
– Contractual Necessity: Processing needed to enter into or perform a contract with you, such as fulfilling orders or responding to inquiries.
– Legitimate Interests: Processing necessary for our legitimate interests, provided that such interests are not overridden by your fundamental rights and freedoms. These interests include optimizing our services, improving the user experience, and preventing fraud.
– Consent: Where legally required, we will seek your explicit consent before processing your personal data for specific purposes, including for sending you marketing communications.
– Legal Obligation: In certain cases, we may process personal data to comply with a legal or regulatory obligation.
5. Your Rights Under GDPR and CCPA
As a data subject, you have the following rights, subject to applicable exceptions and limitations:
– Right of Access: You may request details of the personal data we hold about you.
– Right to Rectification: You are entitled to request correction of inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” this allows you to request deletion of your data, subject to certain conditions.
– Right to Restriction of Processing: You may request limited use of your data in certain scenarios.
– Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
– Right to Object: You may object to any processing based on legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making: We do not make decisions solely based on automated processing that produce legal or similarly significant effects.
California residents may additionally request information regarding the categories of data we collect, disclose, and “sell” (as defined by the CCPA), and exercise their right to opt out of such practices.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We employ a range of technical and organizational security measures to protect your personal data, including:
– Encryption: All sensitive data is encrypted during transit and storage where applicable.
– Access Control: Role-based access restrictions limit access to authorized personnel only.
– Data Backups: Regular data backups are maintained to ensure data integrity and availability.
– Staff Training: Our staff is routinely trained in data protection and security best practices.
Despite our efforts, no electronic transmission or storage solution is ever completely secure. You are encouraged to take precautions and protect your personal information when using the internet.
7. International Transfers
If we transfer your data to jurisdictions outside the European Economic Area (EEA), such transfers will only occur under lawful mechanisms, such as:
– Standard Contractual Clauses approved by the European Commission;
– Transfers to jurisdictions deemed to have adequate data protection laws;
– Your explicit consent where permitted by applicable law.
In all cases, we ensure adequate safeguards are in place to protect your data.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Account Data: Stored as long as your account remains active and for up to 2 years thereafter.
– Transaction Data: Retained for 7 years to comply with financial and legal obligations.
– Communication Data: Stored for 3 years for recordkeeping and customer support.
– Technical and Usage Data: Stored for up to 12 months for analytics and security purposes.
– Preference Data: Retained until you update your preferences or withdraw consent.
When data is no longer required, it will be securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance functionality, analyze performance, and personalize your experience:
– Essential Cookies: Necessary for the Site’s basic operation (e.g., session cookies).
– Functional Cookies: Allow us to remember choices you make (e.g., language or region).
– Analytics Cookies: Help us understand how users interact with the Site to improve performance.
– Performance Cookies: Measure the efficiency of our ads and features.
10. Cookie Management and Compliance with GDPR & CCPA
You may accept or reject non-essential cookies through our cookie consent banner upon your first visit to strikeguild.com or manage preferences at any time through your browser settings or designated cookie controls. For California residents, we honor Do Not Track and opt-out requests related to the “sale” of personal information.
11. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If we discover that such data has been obtained, it will be deleted promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to amend this Privacy Policy at any time to reflect changes in law or our practices. Changes will be posted on strikeguild.com, and where appropriate, we will notify you via prominent notice or by email to registered users. Your continued use of the Site constitutes acceptance of any updates.
13. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]
Website: https://strikeguild.com
We are fully committed to complying with data protection laws and regulations and to upholding the rights of our users. Please reach out with any privacy-related inquiries or to exercise your rights under applicable law.